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Terms & Conditions

Sales Tax

Garage Door Hardware Direct Inc. charges sales tax for merchandise ordered on this Web site for products sold and shipped to all States. We do not ship overseas or Canada UNLESS customer has a stateside brokage company that he or she has done business with previously. We do not have a recommended brokerage house and/or service.  Customer assumes all costs including tariffs, custom and shipping fees incurred. Therefore, any brokerage order will be custom quoted only and does not use terms and costs as listed on our website.

Any orders or products shipping to a brokage house or billed to/shipped to with forward being Canada will be sold as is only with no returns UNLESS truly damaged in shipping. A claim must be filed with the carrier by the customer since it is an International Shipping issue. 

We reserve the right to ship any order regardless of location. Any special requests such assigned for, palletized orders, special handling, etc will be quoted by GDHD and will be valid for a limited time period. Any special order must be shipped AS SOON AS POSSIBLE. 

Any request for products sold to Canadian residences will be done only via Special Quote and NOT through our online listed sales pricing due to the additional paperwork and fees required. Any order received via direct online and shipping to Hawaii, Alaska, or non-continental states, Canada or other International location, including outlying US locations will be canceled and refunded less any fees from fund processing.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any product colors are shown, products, programs, offerings, or technical information described in this Website and/or errors made in listing the products, features, and pricing we reserve the right to correct and change without admitting error or credit. COLOR OF PRODUCTS VARY AND ACTUAL COLOR SHOWN ON SITE OF PRODUCTS MAY DIFFER IN NATURAL LIGHTING.  IF YOU WANT TO SEE AN ACTUAL COLOR SAMPLE, WE OFFER COLOR RINGS AVAILABLE FOR SALE ON THIS SITE.  Garage Door Hardware Direct Inc. makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Website or its Content. By using this Website, you assume the risk that the Content on this Website may be inaccurate, incomplete, offensive, or may not meet your needs and/or local code, homeowners or building requirements. The customer is responsible for checking any garage door warranties with their doors manufacturers regarding adding any of our products to their doors. We assume no responsibility for damages, injuries or death caused by products or information gathered from our website or phone calls. Some products sold on our site requires customers to drill holes into their doors. We are not responsible for any damage this may cause, injuries to, installing or using any products sold on our site.  Customer will hold Garage Door Hardware Direct Inc., its employees, management, and vendors free from lawsuits or damages regarding any products sold on this site. Please hire a professional door installer if you are uncomfortable installing any products so on our website or online store. GARAGE DOOR HARDWARE DIRECT, LLC OR KKJ Products, LLC. SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Garage Door Hardware Direct Inc. BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

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The information and content on this server are provided with a 90 Day warranty either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the manufacturer only, and not by Garage Door Hardware Direct Inc.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Garage Door Hardware Direct Inc. is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Garage Door Hardware Direct Inc.

The inclusion of material on this server does not imply any endorsement by Garage Door Hardware Direct Inc., which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Garage Door Hardware Direct Inc. tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

WARRANTIES AND PRODUCT RETURNS ARE NOT PROVIDED TO ANY O.E.M. ACCOUNTS OR ORDERS.  ALL O.E.M. ORDERS ARE SOLD "AS IS" AND DO NOT INCLUDE INSTALL TIPS, RETAIL PACKAGING OR RETURNS.

CUSTOMER ASSUMES ALL RESPONSIBILITY IN USING THIS SITE, PRODUCTS, HANDLING, AND INSTALLATION OF ALL GOODS SOLD BY THIS SITE. CUSTOMER WILL NOT HOLD GDHD STAFF AND/OR ASSOCIATES RESPONSIBLE NOR LIABLE FOR ERRORS MADE ON SITE, PRODUCTS OR PRICING. CUSTOMER AGREES NOT TO SUE GDHD, INC, IT'S AGENTS AND/OR VENDORS WHEN USING THIS SITE, EMAIL CORRESPONDANCE IN PERSON AND/OR FAX, MAIL OR VIA PHONE CALLS FOR ANY DAMAGES, INJURIES, CAUSED FROM PRODUCTS SOLD ON THIS SITE.

WE DO NOT SHIP TO ANY INTERNATIONAL LOCATIONS. ALL ORDERS WILL BE CANCELED IF CHARGED, LESS ANY FEES AND REFUNDED.