The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Garage Door Hardware Direct Inc. to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Garage Door Hardware Direct Inc. shall be made by e-mail.

    Delivery shall be deemed to have been made by You to Garage Door Hardware Direct Inc. five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    Garage Door Hardware Direct Inc.

    Copyright © 2017 Garage Door Hardware Direct Inc. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2017 Garage Door Hardware Direct Inc. All rights reserved.



  • Trademarks
  • All brand, product, photos, marketing programs or service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Garage Door Hardware Direct Inc.. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Garage Door Hardware Direct Inc. or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. In the event that a Garage Door Hardware Direct Inc. product is mistakenly listed at an incorrect price, Garage Door Hardware Direct Inc. reserves the right to refuse or cancel any orders placed for products listed at the incorrect price or features and benfits-including sizes.  Garage Door Hardware Direct Inc. reserves the right to refuse or cancel any such orders whetever or not the order has been confirmed and your credit card or paypal account had funds withdrawn and/or charged. If your credit card/paypal has already been charged for the purchase and your order will be cancelled, Garage Door Hardware Direct Inc. shall issue a credit to your credit card /paypal account in the amount of the incorrect price. Information, including product pricing and availability, may be changed or updated without notice. Garage Door Hardware Direct Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Garage Door Hardware Direct Inc. believes that customer conduct violates applicable law or is harmful to the interests of Garage Door Hardware Direct Inc.and its subsidiaries. We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our express written consent. Any unauthorized use terminates our permission or license.


     

    THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
    TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
    CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

     

     



  • Privacy Policy
  • Garage Door Hardware Direct Inc. use of personal information that you may submit to Garage Door Hardware Direct Inc. through this Web site is governed by the Garage Door Hardware Direct Inc. Privacy Policy.



  • Consumer Agreement
  • Garage Door Hardware Direct Inc. (GDHD) or it's owners (RDTJR) & employees shall not be liable for any special or consequential damages or injuries that result from use the use of, or the inability to use or install all materials on this site or the performance of the products, even if Garage Door Hardware Direct Inc. has advised their customers of the possibility of such damages and/or dangers including serious injury and/or death. It is recommended that buyers of all materials sold on this site hire professional garage door companies to install any and all purchased products. Never make adjustments and /or replace any garage door springs, parts any cables, hinges or rollers including top and bottom brackets. Lift cables that are removed or loosen while the door cable is still under tension from the door spring could and will cause serious injury or death. For a garage door dealer near the purchaser, please visit www.doors.org. or contact us. Products sold by this site are for decorative use only and are not working hardware.  They are not designed to be used as working products.  Any garage door and/or floor seals will not gurantee water pentration into the garage they are used for.  They will not prevent flooding or mositure penatration and should not be used as such.  GDHD will not cover any damages as of result of use and installtion of any floor or doors seals sold on this site.  By purchasing weather seals, the buyer agrees to this. Buyer assumes all liability for product use and installations regardless where it is installed and by whom.  Any legal costs for defending suits or claims made against Garage Door Hardware Direct, it's ownership or employees will be the responsiblity of the person or persons bringing the suit against GDHD or RDTJr.Inc and will be heard in the local courts of Minneapolis and St. Paul, Minnesota.  All court, travel, legal, loss profit opportunities by GDHD and RDTJrInc. and any/all expenses for defending suits will also be paid by the plantiff to the defendant regardless of the outcome or cost of legal suit.  By purchasing products sold from this site, any and all persons agree to this term regardless if the product is installed or returned to GDHD.   Garage Door Hardware Direct, LLC. reserves the right to limit product sales on any item sold on our site without notice or question.  Products changes happen frequently.  We reserve the right to discontinue or subsitute products at equal or less pricing when selection of products have been removed or discountined by our store or suppliers including product colors, materials used to build product and sizes.  Product lines can be removed for sale from our site at any time without any warning or gurantee of continuation.

    USE OF PHOTOS, MARKETING MATERIALS AND REVIEWS, INCLUDING EMAIL REPLIES:

    If you do post content or submit material, and unless we indicate otherwise, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant us and our sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify us and our vendors for all claims resulting from content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assume no liability for any content posted by you or any third party.

    Products:

    We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free.  We reserve the right to make substitute changes to like products or equal quality without notice.  We reserve the right to correct errors in pricing, description and features without notice and to cancel orders due to any computer or human errors.  Customer refunds are subjected to restock fees, shipping and handling charges paid and less any vendor fees for additional shipping, handling on orders of custom color or special order nature such as custom color finishing.  If you are unsure if a product is returnable, contact us BEFORE ordering.  Many items listed in our web store and/or sites are non-stocked, special order item and ship from multiple vendors and are NOT RETURNABLE.



  • Shipping & Delivery
  • At this time, ships merchandise only to locations within the continental United States and not to international locations. 

    FREE SHIPPING IS ONLY OFFERED WITHIN THE CONTINENTAL UNITED STATES.  SHIPPING TO ALL OTHER LOCATIONS INCLUDING HAWAII AND ALASKA WILL BE INVOICED ONCE AN ORDER IS QUOTED.

    We do not ship to Puerto Rico, Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Any damaged during shipping must be addressed to the shipper used-United States Postal, UPS, Fed-Ex. Please file a complaint with the shipper for damaged goods. We do not credit damaged packages, missing hardware from damaged cartons or damaged hardware parts from shipping. EVERYTHING IS DONE TO SHIP YOUR ORDER IN A TIMELY MANNER. HOWEVER, DUE TO SEASONAL OUTAGES FROM OUR VENDORS, ORDERS CAN SOMETIMES TAKE UP TO 21 DAYS OR LONGER FROM THE DATE OF ORDER BEFORE THEY ARE SHIPPED.  We try to make note of vendor backorders on our site are up to date.  If you have any questions, please email us. 

     

     

    *** ALL HARDWARE SOLD TO O.E.M. ACCOUNTS ARE SOLD "AS IS" AND ARE NON-RETURNABLE.  THERE ARE NO WARRANTIES, FASTENERS OR INSTALL TIPS PROVIDED ON O.E.M. ORDERS OR ACCOUNTS*****




  • International
  • At this time, we do not ship any International orders including Canada due to tariff fees.

     



  • Sales Tax
  • Garage Door Hardware Direct Inc. charges sales tax for merchandise ordered on this Web site for products sold and shipped to the state of Nevada.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Garage Door Hardware Direct Inc. makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Garage Door Hardware Direct Inc. SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Garage Door Hardware Direct Inc. BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided with a 90 Day warranty either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the manufacturer only, and not by Garage Door Hardware Direct Inc..

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Garage Door Hardware Direct Inc. is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Garage Door Hardware Direct Inc..

    The inclusion of material on this server does not imply any endorsement by Garage Door Hardware Direct Inc., which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Garage Door Hardware Direct Inc. tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

    WARRANTIES AND PRODUCT RETURNS ARE NOT PROVIDED TO ANY O.E.M. ACCOUNTS OR ORDERS.   ALL O.E.M. ORDERS ARE SOLD "AS IS."



  • Return Policy
  • ALL products, INCLUDING FREE SHIPPING have a restock charge of at least $6.75, which varies on vendors return, and restock policies.   

    Please contact us for restock charges.   We do not refund shipping charges.  All items must be in new, uninstalled condition that includes unwrapped and complete with fasteners.  ANY INSTALLED, BROKEN OR DAMAGED ITEMS SENT BACK WILL NOT BE REFUNDED.

    All items require a return authorization number.  Failure to get an authorization will void any return.

    Special order items are non-returnable. IF YOU ARE UNSURE IF THE PRODUCTS YOU SELECT ARE RETURNABLE, PLEASE CONTACT US BEFORE ORDERING.  Many items sold on our site requires extended lead-times due to finishing requirements and vendor inventory.

    For all returns, we must be notified by email within 20 days of receipt of your order.  All returns require an authorization number before any products are returned.

    All magnetic products have a $6.75 restock charge and must be unopened and uninstalled.  We cannot accept installed returns, even magnetic items.

    Special order color finishes are not returnable. 

    If you are concerned about your return, all carriers offer affordable insurance options for your return.

    Please take time and repackage your return to avoid damages.  Carriers who see “GARAGE DOOR HARDWARE” often use less care in handling.

    Any damaged return will not be refunded until we receive insurance payment if you select insurance option.

    ANY INSTALLED OR SCRATCHED HARDWARE CANNOT BE CREDITED FOR RETURNS.  OUR HARDWARE IS POWDER COATED, NOT PAINTED.  IT CANNOT BE REPAINTED OR TOUCHED UP.

    You may purchase merchandise from this Web site by using Paypal payment options listed in (link to Payment Options). GARAGE DOOR HARDWARE DIRECT INC. reserves the right to change its payment procedures at any time without prior notice to you. 

     

    INSTALLING BRASS OR BLACK MAGNETIC HOUSE NUMBERS

     

    1.  Check your order when received for any damages.  We are not responsible for mishandlings in the field during installations.  Any damage claims must be noted on receipt of the package.
    2. Make sure your hands are clean before handling numbers to avoid staining.  If garage door installers are applying, they must clean all grease and dirt from hands.
    3. All surfaces must be free of dirt, oils or moisture prior to installing.  All new garage doors have oils from both the installer and manufacturer handling and must be clean prior to installing.  Failure to do so may damage magnets.
    4.  DO NOT USE ANY SOAPS, INDUSTRIAL CLEANERS OTHER THAN WATER AND A SOFT COTTON CLOTH FOR CLEANING.  USE OF CLEANER PRODUCTS WILL DAMAGE NUMBERS.  CHANGE SOFT COTTON CLOTH OFTEN TO AVOID SCRATCHES ON BRASS SURFACES AND TRANSFER OF DIRT TO OTHER SURFACES.
    5.  Use care when handling numbers.  The more they are removed from your door, the greater the chance for damage or cracking.
    6. House Numbers thickness is thin to lessen the chance of coming off when being exposed to an overhead doorstop.  IF vinyl flap from doorstop is set too deep, numbers can be damaged, scratched or removed when opening or closing door.  Let door installer know prior to installing new doors and stop so adjustments can be made.
    7. House numbers can also be installed on steel trim or entry doors.
    8. Minor dings and dents on the face of the house numbers are not a defect and not returnable.


     

    PROTECT YOUR RETURN BY MAKING SURE NO METAL SURFACES ARE TOUCHING and FASTENERS ARE INCLUDED.  Place sheets of paper between metal surfaces.  DAMAGED RETURNS ARE PROBLEMS FOR EVERYONE.  The customer is required to ship back all products for returns including all and any fasteners originally shipped with order. Failure to do so will result in a deduction on return. No credit is given until the authorized product is returned and inspected.  Shipping costs are not refunded.  Please allow up to 4-5 weeks for credit to proceed.  Return Authorizations expire 15 days from the issue date. Colors Sliver, Gold, Dark Earth, Copper and Weathered Copper are NON-RETURNABLE 

    ALL O.E.M. ORDERS ARE NON-RETURNABLE AND SALES CONDITIONS ARE "AS-IS".



  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site. Please contact us via email Monday-Friday 9:00am-5:00pm Central Time versus calling. We TRY to reply to all emails within 3 hours or sooner during NORMAL business hours.



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Our sales area include the continental United States. Garage Door Hardware Direct Inc. and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    ORDERING:  We offer set pricing on many products versus selling item by the "piece", ie-hinges sold by sets of (4) versus (1) by each hinge at added savings.  WE DO NOT MONITOR ORDERS FOR DISCOUNTS ON MULITIPLE PRODUCTS SUCH AS MENTIONED PERVIOUSLY SO CHECK YOUR ORDERS CLEARFULLY BEFORE ORDERING.  WE DO NOT CREDIT EXISITING OR SHIPPED ORDERS FOR SALE ITEMS OR MULTIPLE DISCOUNTED OFFERINGS. 

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Garage Door Hardware Direct Inc. shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for Minnesota. Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Garage Door Hardware Direct Inc. with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Garage Door Hardware Direct Inc. with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Garage Door Hardware Direct Inc.. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.